Important information about your recent claim
We value all our clients at ClaimLion Law and thank you for completing and returning your claim pack. Unfortunately, we cannot proceed any further with your claim as your form is incomplete .
Don’t worry, you can simply upload the missing information on our information uploader or email firstname.lastname@example.org
The Text or Email we have sent to you lets you know what information we are missing, and it can be one or all of the following.
- Your employment status when you received you PPI settlement
- Your Salary/income at the time you received your PPI settlement
- Your NI (National Insurance number)
If you’re unsure what information is missing, you can simply just submit all three or contact us at email@example.com and we will let you know.
Quick and easy Process
Dedicated Accounts Team
High Success Rate
Frequently Asked Questions
Why have I not received a Claim Pack
If you have waited for more than 7 days after asking for a pack in the post, you can either:
- email us at firstname.lastname@example.org and we can arrange for your forms to be re-sent to you
- or download the Pack from our site.
Are the forms complicated?
The first thing you will receive from us will be your Letter(s) of Authority. These forms allow us to contact your lender to start the PPI Check process.
If we need more information, we will contact you. We have a dedicated web page for providing further information and will direct you there for quick and easy process. If we need something more bespoke we will email you or call you directly.
Can you help me complete the forms?
What are your fees?
Our fees are 35% + VAT of the total settlement. If we are unsuccessful there will be no charges whatsoever. For more information around fees please see out terms and conditions here
How Long will the process take?
I have returned my pack but not heard anything from you?
How do I know what is going on with my claim?
Why do you need my National Insurance Number?
I cannot find my National Insurance Number, can you help?
If you are still unable to find your National Insurance Number then you will need to either call HMRC and answer a few simple questions, or Complete a CA5403 form and send it to HMRC. The first option is the fastest, but should you not be able to answer the questions, then a form will need to be sent. We can help you with this.
I have received a letter from HMRC saying my claim has been successful, what do I do?
Once the cheque is banked and the money released to us we will send you either a cheque, or make a bank transfer to your nominated account. This process should not take longer than 14 days, but on occasion it can take a little longer. Please be aware that we cannot release money unless you have passed our anti Money Laundering Checks.
Should you received a cheque, we will be notified and we will contact you regarding our fees.